FCCPC Reopens Ikeja Electric Headquarters After Compliance Undertaking

The Federal Competition and Consumer Protection Commission (FCCPC) has reopened the headquarters of Ikeja Electric Plc after the electricity distribution company signed a binding undertaking to comply with remedial measures over violations of consumer rights.

The Commission had sealed the company’s headquarters on December 11, 2025, following Ikeja Electric’s failure to comply with a directive of the Nigerian Electricity Regulatory Commission (NERC) to unbundle a Maximum Demand account into 20 separate accounts for a customer who had been without electricity supply for more than two and a half years.

Under the terms of the undertaking, Ikeja Electric committed to resolving all consumer complaints referred to it by the FCCPC within agreed timelines. The Commission warned that any breach of the agreement would attract renewed and escalated enforcement action in line with the provisions of the Federal Competition and Consumer Protection Act (FCCPA).

Speaking on the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr. Tunji Bello, said the Commission’s action was aimed at enforcing compliance with the FCCPA (2018).

“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello said.

He further explained that the outcome underscores the Commission’s balanced regulatory approach.

“We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured. What remains constant is our duty to protect consumers and uphold regulatory accountability,” he added.