Amid staff concerns, FCT-IRS says promotion processes, welfare packages, staff training, and modernisation efforts are already underway to reposition the agency.

The Federal Capital Territory Internal Revenue Service (FCT-IRS) has reassured its workforce over concerns relating to promotions and staff welfare, highlighting several reforms and investments already being implemented to improve employee wellbeing and institutional performance.

Responding to agitation from some workers, the Service explained that the current management inherited longstanding issues surrounding staff welfare and career progression, but has since initiated structured reforms targeted at repositioning the agency and improving morale.
Under the leadership of the Acting Executive Chairman, Mr. Michael Ango, the agency said promotion processes that had remained stagnant for years were revived, resulting in the conduct of promotion examinations for eligible staff in December 2025.
Management disclosed that reports from the exercise had already been forwarded for statutory approval and assured employees that successful candidates would receive their promotion letters effective from their dates of eligibility once approvals are finalised.
The Service also stated that discussions on salary reviews and improved remuneration packages were ongoing, noting that such adjustments require approval from relevant external authorities, including the Honourable Minister and the National Salaries, Incomes and Wages Commission.
According to the agency, aside from salary negotiations, outstanding staff allowances owed since 2021 had already been cleared, while additional welfare measures were introduced to cushion the effects of fuel subsidy removal and rising living costs.
FCT-IRS defended the temporary deployment of 12 seconded personnel from the Nigeria Revenue Service (NRS), describing the arrangement as a strategic move aimed at strengthening technical expertise and enhancing operational efficiency within the agency’s evolving organisational structure.
Management explained that the collaboration was designed to address capacity gaps while internal manpower development efforts continue.
As part of measures to modernise operations and improve staff productivity, the Service said more than 240 laptops had been procured and distributed within the last two years, compared to fewer than 100 functional computers previously available in the organisation.
The agency also revealed that two newly acquired 30-seater staff buses would soon begin operations to address transportation difficulties caused by rising fuel prices.
On staff development, the Service disclosed that employees had participated in more than 105 local and international training programmes, conferences, and professional development initiatives since August 2024.
It added that every member of staff had benefited from at least one training opportunity this year, while subscriptions to professional bodies were being sponsored by management as part of efforts to strengthen professionalism and institutional capacity.
The FCT-IRS further noted that it facilitated the establishment of a staff union to promote internal dialogue and structured engagement, adding that the recognised union had distanced itself from the ongoing protest while continuing discussions with management through official channels.
The agency reaffirmed its commitment to sustained engagement, staff welfare, and reforms aimed at improving productivity and strengthening revenue administration within the Federal Capital Territory.